Privacy policy

Privacy Policy

This Privacy Policy explains how EcoCortec d.o.o., Bele Bartoka 29, 31300 Beli Manastir (“Data Controller”), processes personal data of users of the website www.ecocortec.hr

The Data Controller processes personal data in accordance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Croatia.

If you have any questions regarding the processing of your personal data, you may contact us at:

EcoCortec d.o.o.

Bele Bartoka 29, 31300 Beli Manastir

Email: info@ecocortec.hr

1. What data do we collect?

We collect only the data voluntarily provided by users, including:

data submitted through the contact form (name, email, phone, company, user category, message),

data submitted through direct email communication,

technical data collected through cookies and server logs.

We do not collect special categories of personal data.

2. Processing of data submitted via the contact form

Data collected

Name and surname

Email address

Phone number (optional)

Company / organization

User category

Message content

Purpose of processing

responding to your inquiry

sending the requested information or offer

communication related to our products and services

Legal basis

legitimate interest of the Data Controller to respond to inquiries (GDPR Art. 6(1)(f))

taking steps at the request of the data subject prior to entering into a contract (GDPR Art. 6(1)(b))

Who receives the form submissions?

All form messages are delivered to: info@ecocortec.hr

Only authorized EcoCortec staff have access to these messages.

3. Third-party processing through Formoid (Mobirise)

The website uses Formoid (Mobirise) as a technical service for collecting and forwarding form submissions.

Formoid acts as a data processor and processes data strictly according to our instructions.

If any processing takes place outside the EU, Standard Contractual Clauses (SCCs) are applied in accordance with GDPR.

4. Cookies

The website uses cookies necessary for basic functionality as well as cookies related to embedded video content.

Essential cookies

CMP cookies (e.g., __cmpcc, __cmpccu, __cmpconsent) – store your consent preferences

PH_HPXY_CHECK – security cookie used by the hosting provider

Cloudflare cookies (_cf_bm, _cfuvid) – used for website security and bot protection.

Third-party cookies (if consent is given)

The website displays embedded videos from YouTube and Vimeo, which may place their own cookies such as:

YouTube SAPISID, APISID, HSID, SSID, SID, SIDCC, PREF, VISITOR_INFO1_LIVE, YSC, and __Secure-* cookies.

Vimeo vuid

These cookies are used for:

video playback functionality

preventing misuse of the video platform

basic usage statistics on YouTube/Vimeo

If you decline third-party cookies, video content may not be available.

5. Data retention

Contact form messages: up to 12 months after the last communication

Server logs: up to 12 months

Cookies: according to each cookie’s expiration time

6. Your data protection rights

You have the right to:

request access to your personal data

request correction of inaccurate data

request deletion of your data (where legally permitted)

request restriction of processing

object to processing

withdraw consent at any time

lodge a complaint with the Croatian supervisory authority (AZOP) at azop@azop.hr

To exercise these rights, contact us at: info@ecocortec.hr

7. Automated decision-making

We do not use automated decision-making or profiling.

8. Data security

Your data is stored in secure IT environments with restricted access.

Data processors act strictly according to the Data Controller’s instructions.

9. Changes to our Privacy Policy

EcoCortec d.o.o. regularly reviews and updates this Privacy Policy.

This policy was last updated on December 09th, 2025.

If you have any questions about this Privacy Policy or the data we hold about you, please contact us at:

EcoCortec d.o.o.

Bele Bartoka 29, 31300 Beli Manastir

Email: info@ecocortec.hr

If you have a question or need advice, send an inquiry, our team will be happy to answer!